Two separate things this policy covers

This is important, and worth stating up front rather than leaving to be inferred: Sarang the application, once installed on your device, and this website's download page, are different things with different privacy behavior. Keeping this distinction clear is the whole reason this document exists.

1. Sarang the application — your business data

Sarang is offline-first. Every invoice, customer record, product, and report you create in Sarang is stored locally on your own device, in a SQLite database under your Windows user profile. AszureX does not receive, store, or have access to this data. There is no cloud sync, no remote database, and no way for us to see your business's information — by architecture, not just by policy.

Two narrow, disclosed exceptions, both optional and neither carrying any business data:

  • Software update check — sends only the app's own version number, nothing else. Always toggleable in Settings → About.
  • License status check — at most once a day, and only when the device happens to be online, sends a one-way cryptographic hash of your license key (not the key itself, and mathematically not reversible back to it) so we can see that a license is still in active use. Never blocks the app from working if you're offline.
  • Aggregate daily usage duration — each day the app is used, it records how many minutes it was open and, whenever the device is next online, sends that number together with the same one-way license-key hash above (no business data, nothing that identifies you or your business). This is disclosed once, during setup, and is not mentioned again during normal use. We use it only to see overall usage patterns across everyone — total hours, how often Sarang is opened, trends over a month or year — never to look at any single install's individual activity.

2. This website's download page — what we collect and why

Before downloading Sarang, we ask for your name, email address, phone number, and country (business type is optional). This is collected directly by AszureX — it is not covered by the "zero data collection" architecture described above, because it happens before you ever install anything.

Why we collect it: to deliver your download link and license key by email, to know who is using Sarang so we can provide support, and to send occasional product updates. We do not sell this information, and we do not share it with third parties for marketing purposes.

How long we keep it: for as long as you have an active or recently-active Sarang license, or until you ask us to delete it.

Your rights: you can ask us to access, correct, or delete the information we hold about you at any time by emailing contact@aszurex.com. If you are in the European Union or European Economic Area, this includes the rights available to you under the GDPR as they apply to this specific data-collection step (the download form) — AszureX is the data controller for this data specifically, independent of any payment processor used later for a license renewal.

3. Payments

License renewals in India are processed by Razorpay; international renewals are processed by Lemon Squeezy, acting as merchant of record (your card or bank statement will show Lemon Squeezy's name, not AszureX, for international purchases). We do not receive or store your card or bank details — these payment providers handle that directly, under their own privacy policies.

4. Contact

Questions about this policy: contact@aszurex.com. Sarang support hours: Monday–Friday, 10:00–18:00 IST.